Privacy policy

🔒 Privacy Policy

Last updated: 2025

Aura & Nest ("we," "our," or "us") operates the website auraandnest.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our store or make a purchase.

1. Information We Collect

Information you provide directly:

  • Name, email address, mailing address, phone number
  • Payment information (processed securely by Shopify Payments — we never store your credit card details)
  • Account information (if you create an account)
  • Communications you send us (emails, support requests)

Information collected automatically:

  • IP address, browser type, operating system
  • Pages visited, time spent on site, referring URLs
  • Device information (mobile, desktop, tablet)
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about orders, products, and promotions
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To prevent fraud and enhance security
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Shopify — our e-commerce platform (processes orders and payments)
  • Shipping carriers — to deliver your orders (USPS, UPS, FedEx, DHL)
  • Payment processors — to securely process transactions
  • Analytics services — to understand and improve our website (e.g., Google Analytics)
  • Advertising platforms — to show you relevant ads (e.g., Facebook/Meta Pixel)
  • Law enforcement — when required by law

4. Cookies

We use cookies to:

  • Remember your cart and preferences
  • Analyze website traffic and performance
  • Deliver targeted advertising

You can control cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, secure payment processing (PCI-DSS compliant), and regular security audits to protect your information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data ("Right to be Forgotten")
  • Opt out of marketing communications
  • Opt out of targeted advertising

To exercise any of these rights, email us at support@hoomira.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our store is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
📧 Email: support@hoomira.com
🏢 Address: 1500 N Grant St Ste N Denver CO 80203